A technician connects a network printer to a SOHO router. The technician configures several workstations to send print jobs to the printer's network address. After several days, users report that they are no longer able to use the printer. Which of the following should the technician use to resolve the issue and prevent it from reoccurring?
Correct Answer: D
The most effective solution to resolve this issue and prevent it from happening again is to assign the printer a static IP address. According to CompTIA Core 1 (220-1201) networking and printer configuration objectives, network printers should use static IP addresses to ensure consistent accessibility by client devices.
In this scenario, the printer was initially reachable using its assigned network address, but after several days it became unavailable. This commonly occurs when the printer is configured to receive its IP address via DHCP
. When the DHCP lease expires or the printer is rebooted, the router may assign a different IP address, causing all workstations configured with the old address to lose connectivity.
By configuring a static IP address (or DHCP reservation), the printer's IP address remains constant, ensuring that all workstations can reliably send print jobs without interruption.
A network gateway is used to route traffic between networks and does not address printer addressing issues.
A USB cable would eliminate network printing entirely and is not appropriate for a SOHO network environment. APIPA addresses indicate a DHCP failure and would worsen connectivity rather than fix it.
CompTIA strongly emphasizes using static IP addressing for shared network devices such as printers to ensure stability and prevent recurring access problems.
References:CompTIA A+ Core 1 (220-1201) Official Study Guide - Network Printing, DHCP, and IP Addressing