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Question 3/206

A technician received a call stating that all files in a user's documents folder appear to be Changed, and each of the files now has a look file extension Which pf the following actions is the FIRST step the technician should take?

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Question List (206q)
Question 1: A technician is unable to access the internet or named netwo...
Question 2: A user notices a small USB drive is attached to the user's c...
Question 3: A technician received a call stating that all files in a use...
Question 4: A technician suspects the boot disk of a user's computer con...
Question 5: A new employee was hired recently. Which of the following do...
Question 6: A technician is working to resolve a Wi-Fi network issue at ...
Question 7: Which of the following is the proper way for a technician to...
Question 8: A mobile phone user has downloaded a new payment application...
Question 9: A technician is setting up a new laptop. The company's secur...
Question 10: A technician needs to ensure that USB devices are not suspen...
Question 11: After a failed update, an application no longer launches and...
Question 12: An employee calls the help desk regarding an issue with a la...
Question 13: A technician is finalizing a new workstation for a user. The...
Question 14: A technician is investigating an employee's smartphone that ...
Question 15: A remote user is experiencing issues with Outlook settings a...
1 commentQuestion 16: Which of the following options should MOST likely be conside...
Question 17: Following a recent power outage, several computers have been...
Question 18: Which of the following only has a web browser interface?...
Question 19: A technician has just used an anti-malware removal tool to r...
Question 20: Which of the following helps ensure that a piece of evidence...
Question 21: A new employee is having difficulties using a laptop with a ...
Question 22: A user's permissions are limited to read on a shared network...
Question 23: A user is having phone issues after installing a new applica...
Question 24: A user is setting up a computer for the first time and would...
Question 25: A user reports that a workstation is operating sluggishly Se...
Question 26: Which of the following Wi-Fi protocols is the MOST secure?...
Question 27: An engineer is configuring a new server that requires a bare...
Question 28: A network administrator is deploying a client certificate to...
Question 29: A new spam gateway was recently deployed at a small business...
Question 30: A technician installed Windows 10 on a workstation. The work...
Question 31: A user requires a drive to be mapped through a Windows comma...
Question 32: A systems administrator is configuring centralized desktop m...
Question 33: A technician has been tasked with troubleshooting audiovisua...
Question 34: A technician is tasked with configuring a computer for a vis...
Question 35: A user's smartphone data usage is well above average. The us...
Question 36: While trying to repair a Windows 10 OS, a technician receive...
Question 37: A technician receives a ticket indicating the user cannot re...
Question 38: A suite of security applications was installed a few days ag...
Question 39: A user receives a call from someone who claims to be from th...
Question 40: A bank would like to enhance building security in order to p...
Question 41: A user added a second monitor and wants to extend the displa...
Question 42: An incident handler needs to preserve evidence for possible ...
Question 43: A technician receives a call from a user who is on vacation....
Question 44: A technician is troubleshooting a mobile device that was dro...
Question 45: Following the latest Windows update PDF files are opening in...
Question 46: A user reports that a PC seems to be running more slowly tha...
Question 47: An Internet cafe has several computers available for public ...
Question 48: A technician is unable to join a Windows 10 laptop to a doma...
Question 49: A technician is securing a new Windows 10 workstation and wa...
Question 50: A macOS user is installing a new application. Which of the f...
Question 51: A user reports a workstation has been performing strangely a...
Question 52: A help desk technician determines a motherboard has failed. ...
Question 53: A user is trying to use a third-party USB adapter but is exp...
Question 54: A user connected a laptop to a wireless network and was tric...
Question 55: A desktop support technician is tasked with migrating severa...
Question 56: A user corrects a laptop that is running Windows 10 to a doc...
Question 57: A technician needs to exclude an application folder from bei...
Question 58: A user is unable to use any internet-related functions on a ...
Question 59: A user is setting up backups on a workstation. The user want...
Question 60: Which of the following is MOST likely used to run .vbs files...
Question 61: A technician is installing RAM in a new workstation and need...
Question 62: A user lost a company tablet that was used for customer inta...
Question 63: A systems administrator is setting up a Windows computer for...
Question 64: A technician sees a file that is requesting payment to a cry...
Question 65: A technician installs specialized software on a workstation....
Question 66: An Android user contacts the help desk because a company sma...
Question 67: A change advisory board authorized a setting change so a tec...
Question 68: A user requires local administrative access to a workstation...
Question 69: Which of the following filesystem types does macOS use?...
Question 70: A customer called the help desk to report that a machine tha...
Question 71: Someone who is fraudulently claiming to be from a reputable ...
Question 72: A systems administrator installed the latest Windows securit...
Question 73: A user tries to access commonly used web pages but is redire...
Question 74: Which of the following often uses an SMS or third-party appl...
Question 75: Which of the following should be used to secure a device fro...
Question 76: The battery life on an employee's new phone seems to be dras...
Question 77: Which of the following wireless security features can be ena...
Question 78: The screen on a user's mobile device is not autorotating eve...
Question 79: A user called the help desk lo report an Issue with the inte...
Question 80: A technician needs to format a USB drive to transfer 20GB of...
Question 81: A user needs assistance installing software on a Windows PC ...
Question 82: Which of the following should be used to control security se...
Question 83: A network technician installed a SOHO router for a home offi...
Question 84: A department has the following technical requirements for a ...
Question 85: A technician is asked to resize a partition on the internal ...
Question 86: A technician is investigating options to secure a small offi...
Question 87: A company wants to remove information from past users' hard ...
Question 88: A user calls the help desk to report that mapped drives are ...
Question 89: A technician is working on a Windows 10 PC that has unwanted...
Question 90: A help desk technician runs the following script: Inventory....
Question 91: A Microsoft Windows PC needs to be set up for a user at a ta...
Question 92: A technician is configuring a new Windows laptop Corporate p...
Question 93: A user reports that antivirus software indicates a computer ...
Question 94: A user rotates a cell phone horizontally to read emails, but...
Question 95: A systems administrator notices that a server on the company...
Question 96: During a recent flight an executive unexpectedly received se...
Question 97: A technician is setting up a conference room computer with a...
Question 98: A technician has been asked to set up a new wireless router ...
Question 99: A company discovered that numerous computers from multiple g...
Question 100: A user needs assistance changing the desktop wallpaper on a ...
Question 101: A call center technician receives a call from a user asking ...
Question 102: A user connected an external hard drive but is unable to see...
Question 103: A technician is working on a way to register all employee ba...
Question 104: A wireless network is set up, but it is experiencing some in...
Question 105: Which of the following file types would be used in the Windo...
Question 106: A technician is upgrading the backup system for documents at...
Question 107: A new service desk is having a difficult time managing the v...
Question 108: A technician discovers user input has been captured by a mal...
Question 109: A user is having issues with document-processing software on...
Question 110: The courts determined that a cybercrimes case could no longe...
Question 111: A technician needs to document who had possession of evidenc...
Question 112: A technician is setting up a newly built computer. Which of ...
Question 113: An administrator is designing and implementing a server back...
Question 114: A technician is setting up a backup method on a workstation ...
Question 115: As part of a CYOD policy a systems administrator needs to co...
Question 116: A developer is creating a shell script to automate basic tas...
Question 117: A technician is troubleshooting a PC that has been performin...
Question 118: A company is experiencing a ODDS attack. Several internal wo...
Question 119: A technician needs to provide recommendations about how to u...
Question 120: A company is Issuing smartphones to employees and needs to e...
Question 121: A company is deploying mobile phones on a one-to-one basis, ...
Question 122: A user wants to set up speech recognition on a PC In which o...
Question 123: A user has been unable to receive emails or browse the inter...
Question 124: While assisting a customer with an issue, a support represen...
Question 125: A customer is accessing a public kiosk in a company's lobby....
Question 126: Which of the following provide the BEST way to secure physic...
Question 127: A Windows user recently replaced a computer The user can acc...
Question 128: Which of the following is a data security standard for prote...
Question 129: A technician is setting up a desktop computer in a small off...
Question 130: A technician receives a call (rom a user who is having issue...
Question 131: A technician is working with a company to determine the best...
Question 132: Which of the following macOS utilities uses AES-128 to encry...
Question 133: A manager reports that staff members often forget the passwo...
Question 134: A help desk team lead contacts a systems administrator becau...
Question 135: A technician receives a call from a user who is on vacation....
Question 136: Which of the following is an advantage of using WPA2 instead...
Question 137: A customer reported that a home PC with Windows 10 installed...
Question 138: Which of the following would MOST likely be deployed to enha...
Question 139: A user is unable to access a website, which is widely used a...
Question 140: Which of the following would allow physical access to a rest...
Question 141: A user reports that the hard drive activity light on a Windo...
Question 142: A technician is troubleshooting boot times for a user. The t...
Question 143: A technician installed Windows 10 on a workstation. The work...
Question 144: A user is unable to access files on a work PC after opening ...
Question 145: An organization implemented a method of wireless security th...
Question 146: A SOHO client is having trouble navigating to a corporate we...
Question 147: A company implemented a BYOD policy and would like to reduce...
Question 148: A technician is preparing to remediate a Trojan virus that w...
Question 149: A user's mobile phone has become sluggish A systems administ...
Question 150: Windows updates need to be performed on a department's serve...
Question 151: A large company is selecting a new Windows operating system ...
Question 152: A user is configuring a new SOHO Wi-Fi router for the first ...
Question 153: A company's assets are scanned annually. Which of the follow...
Question 154: A technician is troubleshooting a customer's PC and receives...
Question 155: A user has requested help setting up the fingerprint reader ...
Question 156: Which of the following best describes when to use the YUM co...
Question 157: Which of the following is a consequence of end-of-lite opera...
Question 158: The web browsing speed on a customer's mobile phone slows do...
Question 159: A technician has been tasked with using the fastest and most...
Question 160: Which of the following would cause a corporate-owned iOS dev...
Question 161: A Windows user reported that a pop-up indicated a security i...
Question 162: Upon downloading a new ISO, an administrator is presented wi...
Question 163: A desktop specialist needs to prepare a laptop running Windo...
Question 164: An implementation specialist is replacing a legacy system at...
Question 165: A user's iPhone was permanently locked after several tailed ...
Question 166: An Android user reports that when attempting to open the com...
Question 167: Which of the following security methods supports the majorit...
Question 168: A user installed a new application that automatically starts...
Question 169: A computer on a corporate network has a malware infection. W...
Question 170: A systems administrator is tasked with configuring desktop s...
Question 171: A technician has been tasked with installing a workstation t...
Question 172: A remote user is having issues accessing an online share. Wh...
Question 173: Which of the following is used to explain issues that may oc...
Question 174: A desktop technician has received reports that a user's PC i...
Question 175: An analyst needs GUI access to server software running on a ...
Question 176: A user's corporate phone was stolen, and the device contains...
Question 177: A systems administrator received a request to limit the amou...
Question 178: The network was breached over the weekend System logs indica...
Question 179: A technician is editing the hosts file on a few PCs in order...
Question 180: A technician is upgrading the backup system for documents at...
Question 181: Which of the following protects a mobile device against unwa...
Question 182: Which of the following default system tools can be used in m...
Question 183: An organization is centralizing support functions and requir...
Question 184: Which of the following macOS features can help a user close ...
Question 185: Which of The following refers to the steps to be taken if an...
Question 186: Which of the following physical security controls can preven...
Question 187: A technician receives a call from a user who is unable to op...
Question 188: After a company installed a new SOHO router customers were u...
Question 189: A technician is creating a tunnel that hides IP addresses an...
Question 190: A user attempts to open some files, but a message appears st...
Question 191: A technician is installing new software on a macOS computer....
Question 192: A homeowner recently moved and requires a new router for the...
Question 193: Which of the following common security vulnerabilities can b...
Question 194: All the desktop icons on a user's newly issued PC are very l...
Question 195: Which of the following could be used to implement secure phy...
Question 196: A team of support agents will be using their workstations to...
Question 197: A company recently experienced a security incident in which ...
Question 198: A user reports that the pages flash on the screen two or thr...
Question 199: Which of the following Linux commands would be used to insta...
Question 200: A user is unable to log in to the network. The network uses ...
Question 201: A user reports that text on the screen is too small. The use...
Question 202: A systems administrator needs to reset a users password beca...
Question 203: A laptop user is visually impaired and requires a different ...
Question 204: A BSOD appears on a user's workstation monitor. The user imm...
Question 205: A large university wants to equip all classrooms with high-d...
Question 206: A technician is troubleshooting a computer with a suspected ...