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A computer that contains critical data has not been backed up and will not boot past a S. M. A. R. T, error that indicates imminent hard disk failure. Which of the following actions should the technician take FIRST?
Correct Answer: A
Explanation The technician should run diagnostics on the faulty hard drive using a boot disk first when a computer that contains critical data has not been backed up and will not boot past a S.M.A.R.T. error that indicates imminent hard disk failure. References: CompTIA A+ Certification Exam Guide, Exam 220-1001, Page 376