220-1002 Exam Dumps | A user's antivirus recently expired, so the user downloaded and installed a free system protection application.

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Question 187/311

A user's antivirus recently expired, so the user downloaded and installed a free system protection application. The application found numerous rootkits, Trojans, viruses, and missing critical patches. It was unable to fix all the issues, however, and suggested the user call technical support. Which of the following is the FIRST step to begin repairing the computer?

A. Remove the rogue antivirus.

B. Install Windows Updates.

C. Call the technical support number.

D. Reimage the computer.

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Question 187/311

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