220-1002 Exam Dumps | A user contacts a technician to report issues with unwanted pop-ups appearing on a computer. Additionally,

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Question 133/311

A user contacts a technician to report issues with unwanted pop-ups appearing on a computer.
Additionally, when the user types a search term into the browser, the user is taken to an unexpected search engine. The technician checks the IP configuration of the computer and determines the DNS is set to 8.8.8.8.
Which of the following should the technician perform to determine the cause of the unwanted behavior?

A. Change to a different DNS server.

B. Install a software-based IDS.

C. Verify any modifications to the hosts file.

D. Flush the DNS records.

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