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An engineer returned to work and realized that payments that were received over the weekend were sent to the wrong recipient. The engineer discovered that the SaaS tool that processes these payments was down over the weekend. Which step should the engineer take first?
Correct Answer: B
When an engineer discovers that payments have been sent to the wrong recipient due to a SaaS tool being down, the first step should be to contact the incident response team to inform them of a potential breach. This allows for an immediate investigation into the incident and the implementation of measures to mitigate any potential damage5.