74970X Exam Dumps | A customer is unable to login to Agent Workspaces, and the administrator finds the following error messages

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Avaya.74970X.v2022-08-09.q21
Question 9

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Question 9/21

A customer is unable to login to Agent Workspaces, and the administrator finds the following error messages in the log files.
2018-04-19 06:04:45,386 [WebContainer:4] AuthorizationService ERROR - AuthorizationService-3.4.0.0.340003 - Caught exception while authenticating with data source:
HR-LAB javax.naming.CommunicationException: 135.35.67.19:636 [Root exception is java.net.ConnectException: Connection timed out] at com.avaya.zephyr.services.production.AuthorizationService.ldap.LdapDAOClientImap1.handle AuthenticationSystemException (LdapDAOClientImp1.java:116)

A. The session timed out due to a browser issue.

B. An LDAP connection issue was caused due to an incorrect LDAP parameter.

C. The Multimedia Cache database is unable to connect.

D. SMGR is not authorizing Agent to login.

Correct Answer: D

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