74970X Exam Dumps | A customer is running an Avaya Oceana solution and a technical engineer is troubleshooting an operational

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Avaya.74970X.v2022-08-09.q21
Question 10

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Question 10/21

A customer is running an Avaya Oceana solution and a technical engineer is troubleshooting an operational issue. When they make a test voice call to Avaya Oceana, It is not delivered to the available agents. During the isolation the engineer finds that the ED Work Flow Instance is not created inside Engagement Designer.
What should be analyzed from Avaya Oceana to check the incoming calls to Avaya Oceana from the Avaya Aura stack?

A. CallServerConnector

B. UCMDataCollector

C. UCM-PU

D. UCMServices

Correct Answer: A

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