6211 Exam Dumps | In a Web Chat, for which purpose are Web on Hold and Web on Hold URLs created?

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Avaya Aura® Contact Center Multimedia Implementation Exam
Avaya.6211.v2021-11-12.q18
Question 10

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Question 10/18

In a Web Chat, for which purpose are Web on Hold and Web on Hold URLs created?

A. Treatments given to the agent while waiting for the customer to join the chat session

B. Treatments given to the customer while waiting for the agent to reply In an existing chat session

C. Treatments given to the customer while waiting for the agent to join the chat session

D. Treatments given to the customer while waiting for the agent to end the chat session

Correct Answer: C

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