33820X Exam Dumps | A customer requires support for a solution that will allow call center supervisors to monitor the activity

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Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Exam
Avaya.33820X.v2021-06-20.q22
Question 5

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Question 5/22

A customer requires support for a solution that will allow call center supervisors to monitor the activity of groups of agents, and they need to know more about monitoring agents with the Elite Multichannel (EMC) Supervisor Plug-in, which is part of the EMC Desktop.
How any agents do the supervisors have the ability to monitor?

A. 20 or less

B. 15 or less

C. 5 or less

D. 10 or less

Correct Answer: D

Reference:
https://documentation.avaya.com/ko-KR/bundle/PartnerCloudPoweredbyAvayaxCaaSSolutionDescription_r30/page/EMC_features_in_CCaaS.html

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