33820X Exam Dumps | A customer requires a Call Center feature that will provide the following: * A routing algorithm to manage

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Avaya.33820X.v2021-06-20.q22
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A customer requires a Call Center feature that will provide the following:
* A routing algorithm to manage agents, call volumes, service levels, and predict call wait time
* As agents become available, select the next contact based on defined business objectives to meet service levels across the enterprise.
To meet these requirements, which Call Center Elite feature would you recommend?

A. Best Service Routing

B. Expert Agent Selection

C. Business Advocate

D. Advanced Call Vectoring

Correct Answer: A

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