Your Appian project just went live with the following environment setup: DEV > TEST (SIT/UAT) > PROD. Your client is considering adding a support team to manage production defects and minor enhancements, while the original development team focuses on Phase 2. Your client is asking you for a new environment strategy that will have the least impact on Phase 2 development work. Which option involves the lowest additional server cost and the least code retrofit effort?
Correct Answer: C
Comprehensive and Detailed In-Depth Explanation:
The goal is to design an environment strategy that minimizes additional server costs and code retrofit effort while allowing the support team to manage production defects and minor enhancements without disrupting the Phase 2 development team. The current setup (DEV > TEST (SIT/UAT) > PROD) uses a single development and testing pipeline, and the client wants to segregate support activities from Phase 2 development. Appian's Environment Management Best Practices emphasize scalability, cost efficiency, and minimal refactoring when adjusting environments.
Option C (Phase 2 development work stream: DEV > TEST (SIT/UAT) > PROD; Production support work stream: DEV > TEST2 (SIT/UAT) > PROD):
This option is the most cost-effective and requires the least code retrofit effort. It leverages the existing DEV environment for both teams but introduces a separate TEST2 environment for the support team's SIT/UAT activities. Since DEV is already shared, no new development server is needed, minimizing server costs. The existing code in DEV and TEST can be reused for TEST2 by exporting and importing packages, with minimal adjustments (e.g., updating environment-specific configurations). The Phase 2 team continues using the original TEST environment, avoiding disruption. Appian supports multiple test environments branching from a single DEV, and the PROD environment remains shared, aligning with the client's goal of low impact on Phase 2. The support team can handle defects and enhancements in TEST2 without interfering with development workflows.
Option A (Phase 2 development work stream: DEV > TEST (SIT) > STAGE (UAT) > PROD; Production support work stream: DEV > TEST2 (SIT/UAT) > PROD):
This introduces a STAGE environment for UAT in the Phase 2 stream, adding complexity and potentially requiring code updates to accommodate the new environment (e.g., adjusting deployment scripts). It also requires a new TEST2 server, increasing costs compared to Option C, where TEST2 reuses existing infrastructure.
Option B (Phase 2 development work stream: DEV > TEST (SIT) > STAGE (UAT) > PROD; Production support work stream: DEV2 > STAGE (SIT/UAT) > PROD):
This option adds both a DEV2 server for the support team and a STAGE environment, significantly increasing server costs. It also requires refactoring code to support two development environments (DEV and DEV2), including duplicating or synchronizing objects, which is more effort than reusing a single DEV.
Option D (Phase 2 development work stream: DEV > TEST (SIT/UAT) > PROD; Production support work stream: DEV2 > TEST (SIT/UAT) > PROD):
This introduces a DEV2 server for the support team, adding server costs. Sharing the TEST environment between teams could lead to conflicts (e.g., overwriting test data), potentially disrupting Phase 2 development. Code retrofit effort is higher due to managing two DEV environments and ensuring TEST compatibility.
Cost and Retrofit Analysis:
Server Cost: Option C avoids new DEV or STAGE servers, using only an additional TEST2, which can often be provisioned on existing hardware or cloud resources with minimal cost. Options A, B, and D require additional servers (TEST2, DEV2, or STAGE), increasing expenses.
Code Retrofit: Option C minimizes changes by reusing DEV and PROD, with TEST2 as a simple extension. Options A and B require updates for STAGE, and B and D involve managing multiple DEV environments, necessitating more significant refactoring.
Appian's recommendation for environment strategies in such scenarios is to maximize reuse of existing infrastructure and avoid unnecessary environment proliferation, making Option C the optimal choice.