Comprehensive and Detailed In-Depth Explanation:
As an Appian Lead Developer, managing stakeholder engagement and ensuring smooth project progress are critical responsibilities. The scenario describes a product owner whose decreasing involvement is causing delays, which requires a proactive and collaborative approach rather than an immediate escalation to replacement. Let's analyze each option:
A . An additional daily stand-up meeting: While daily stand-ups are a core Agile practice to align the team, adding another one specifically to secure the product owner's time is inefficient. Appian's Agile methodology (aligned with Scrum) emphasizes that stand-ups are for the development team to coordinate, not to force stakeholder availability. The product owner's irritation might increase with additional meetings, making this less effective.
B . A risk management meeting with your program manager: This is a correct choice. Appian Lead Developer documentation highlights the importance of risk management in complex projects (e.g., customer management systems). Delays due to lack of product owner involvement constitute a project risk. Escalating this to the program manager ensures visibility and allows for strategic mitigation, such as resource reallocation or additional support, without directly confronting the product owner in a way that could damage the relationship. This aligns with Appian's project governance best practices.
C . A sprint retrospective with the product owner and development team: This is also a correct choice. The sprint retrospective, as per Appian's Agile guidelines, is a key ceremony to reflect on what's working and what isn't. Including the product owner fosters collaboration and provides a safe space to address their reduced involvement and its impact on ticket delays. It encourages team accountability and aligns with Appian's focus on continuous improvement in Agile development.
D . A meeting with the sponsor to discuss the product owner's performance and request a replacement: This is premature and not recommended as a first step. Appian's Lead Developer training emphasizes maintaining strong stakeholder relationships and resolving issues collaboratively before escalating to drastic measures like replacement. This option risks alienating the product owner and disrupting the project further, which contradicts Appian's stakeholder management principles.
Conclusion: The best approach combines B (risk management meeting) to address the immediate risk of delays with a higher-level escalation and C (sprint retrospective) to collaboratively resolve the product owner's engagement issues. These align with Appian's Agile and leadership strategies for Lead Developers.
Reference:
Appian Lead Developer Certification: Agile Project Management Module (Risk Management and Stakeholder Engagement).
Appian Documentation: "Best Practices for Agile Development in Appian" (Sprint Retrospectives and Team Collaboration).