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In the development of a knowledge management system (KMS), which is the best action for a talent development professional to take in order to avoid the pitfall of employees hoarding knowledge or being unwilling to share it?
Correct Answer: B
According toKnowledge Management Best Practicesin theATD Handbook, "Recognizing and rewarding contributions to a knowledge management systemencourages participation and reduces hoarding". Formal incentives or acknowledgment drive sharing behavior. Reference:ATD Handbook for Training and Talent Development (2022), Knowledge Management.