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A talent development (TD) professional has been contracted to design a training program on cross-cultural communications. The organization's goal is to foster a more inclusive workplace environment. Which action would best help the TD professional assess the organizational environment to identify specific performance objectives?
Correct Answer: B
According toATD Needs Assessment Best Practices, "Focus groups with cross-levelparticipation provide rich, context-specific insights into organizational dynamics, uncovering barriers and enablers to inclusion". It gives deeper, actionable data than archival reviews alone. Reference:ATD Handbook, Focus Groups for Organizational Assessment.