<< Prev Question Next Question >>

Question 85/95

Future technology advancements can affect:
I. The services the organization provides.
II. The speed of communications and the response time expected.
III. The mass obsolescence of major existing products and processes.
IV. The increased human competence required to design processes that effectively utilize the advanced
technology available.

LEAVE A REPLY

Your email address will not be published. Required fields are marked *

Question List (95q)
Question 1: All except one of the following is a technique used in asses...
Question 2: Which of the following is true about the relationship betwee...
Question 3: Which of the following is not an advantage of a formal proje...
Question 4: Which of the following is not a technique or practice involv...
Question 5: Knowledge and application of which of the following manageme...
Question 6: Which of the following techniques is most useful for measuri...
Question 7: The Baldrige Award performance excellence criteria address w...
Question 8: An action of highest priority is for suppliers to:...
Question 9: The mission statement for a quality function would best focu...
Question 10: Facts pertaining to which of the following would be critical...
Question 11: Which of the following is the biggest problem in cost-benefi...
Question 12: All but one of the following represents good communicating s...
Question 13: In preparation for strategic planning, organizations should ...
Question 14: In an insurance claims processing unit, which quality tool w...
Question 15: All but one of the following tool sets could be used to help...
Question 16: Designing effective training approaches must take into accou...
Question 17: Categorizing the cost of quality into failure costs, apprais...
Question 18: A more accurate accounting of the costs to produce a product...
Question 19: The primary purpose of a supplier certification program is t...
Question 20: A condition under which a supplier appearing on the customer...
Question 21: Scenario planning is used for:
Question 22: In developing a private college's balanced scorecard, which ...
Question 23: A training needs analysis is:
Question 24: The primary goal of procurement management is to:...
Question 25: A listening post is a:
Question 26: Based only on the following data, which answer is correct? P...
Question 27: To gain a competitive edge, a commercial flower grower seeks...
Question 28: To further improve customer loyalty, an investment service o...
Question 29: Which of the following is not generally a characteristic of ...
Question 30: The role of the quality function in supporting strategic pla...
Question 31: Which of the following statements are true about the differe...
Question 32: The first step in a successful customer satisfaction program...
Question 33: All except one of the following could be a benefit to a supp...
Question 34: Given a four-week project involving 22 tasks, a budget of $2...
Question 35: To establish the direction an organization's first strategic...
Question 36: Of the following core values and concepts, which would be th...
Question 37: All except one of the following could be a process goal for ...
Question 38: Lean tools are primarily focused on:...
Question 39: The best use of the cost of lost banking customers is to:...
Question 40: A common approach to understanding and improving a process i...
Question 41: Which of the following correctly describes the sequence of e...
Question 42: An organization's environmental scanning process has uncover...
Question 43: Which of the following are methods for mitigating risks? I. ...
Question 44: Which of the following is the primary purpose of training?...
Question 45: Reasons for building an economic case for quality may includ...
Question 46: During the development of company strategy, input should be ...
Question 47: The best technique for analyzing qualitative data is to:...
Question 48: Organizational components that not only support other intern...
Question 49: Process analysis is to a flowchart as brainstorming is to a:...
Question 50: Which of the following statements are essential to understan...
Question 51: Which of the following is the least desirable goal of the cu...
Question 52: Strategic planning may include all but which of the followin...
Question 53: Three hospitals are located within the same metropolitan are...
Question 54: Which of the following lists is most representative of "exte...
Question 55: Some of the metrics that could be used to measure performanc...
Question 56: In planning the strategy for improving supplier performance,...
Question 57: Disposition of a product using go/no-go data is based on wha...
Question 58: When there is a slippage in quality, just-in-time inventory ...
Question 59: An external risk factor that might need to be considered whe...
Question 60: Theory of constraints:
Question 61: In medical device manufacturing and in pharmaceutical produc...
Question 62: One of the best tools for assessing the impacts of identifie...
Question 63: The preferred technique/tool used to determine the strategie...
Question 64: Training appears to be needed in all but one of the followin...
Question 65: Typical tools used as aids in selecting members for a proces...
Question 66: The budgets of most internal staff and operations functions ...
Question 67: At a distributor of plumbing supplies, which one of the foll...
Question 68: For a bookseller that sells entirely through a Web site, man...
Question 69: As part of your preparation for a business trip to another c...
Question 70: In time of financial stress, training is often one of the fi...
Question 71: Which of the following is the least effective technique for ...
Question 72: A way to ensure a near 100 percent response rate for a surve...
Question 73: In selecting among different projects, the time value of mon...
Question 74: A stakeholder analysis would:
Question 75: Which of the following quality tools is most likely to ident...
Question 76: From the following pairs, select the most critical factors r...
Question 77: The most critical use for project portfolio analysis is to:...
Question 78: Which of the following elements would be expected to be incl...
Question 79: Knowledge management involves all but which of the following...
Question 80: Typical factors chosen as criteria for supplier selection wo...
Question 81: One of the most important customer service principles to app...
Question 82: Long-range trend analysis is typically used in performing wh...
Question 83: The most critical consideration in the deployment of strateg...
Question 84: Looking at the following data: 40, 20, 10, 20, 50, 90, 80, 3...
Question 85: Future technology advancements can affect: I. The services t...
Question 86: Bottom-to-top communication techniques include all the follo...
Question 87: Management's goal is to continually improve customer service...
Question 88: Which of the following factors would be most critical to con...
Question 89: Takt time:
Question 90: In the development of a consumer appliance product survey wh...
Question 91: Data that is derived from counting is derived from measuring...
Question 92: Two human resource functions that typically are shared with ...
Question 93: The role of supply chain management is to:...
Question 94: Assessing and identifying exposure to risks should: I. Be do...
Question 95: Which of the following would be the best tool to use to unde...