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Question 21/69
What is recommended when evaluating outcomes against the change objectives?
Correct Answer: D
Evaluation is collaborative: ACMP advisesreviewing adoption/benefit results with sponsors and stakeholders, validating whether objectives and success criteria were met, and agreeing on remediation or sustainment actions. Designing metrics occurs earlier (Strategy/Plan phases). Ensuring understanding and building a comms plan are execution activities, notevaluationtechniques. (Reference:ACMP Standard, Process Group 5 - Evaluate outcomes vs. objectives; Joint review with governance and stakeholders.)
- Question List (69q)
- Question 1: The change management strategy was completed and implemented...
- Question 2: After communication meetings with all employees impacted by ...
- Question 3: Which section of the change management plan stresses how the...
- Question 4: A credit card organization currently has multiple related ch...
- Question 5: During execution of the change management plan, what element...
- Question 6: How does metric tracking support and sustain change that has...
- Question 7: You are the change agent for the public relations department...
- Question 8: When developing a strategy to engage stakeholders, what leve...
- Question 9: As the change lead for a new sanitation project in Nigeria, ...
- Question 10: A recommendation by a change manager to the senior executive...
- Question 11: What statement describes "physical resources" when developin...
- Question 12: Who is responsible for coordinating, applying and tracking c...
- Question 13: The scope, controls and monitoring methods of a change effor...
- Question 14: Which components of the change management plan need to be co...
- Question 15: What does the change management lead need to do to sustain s...
- Question 16: What are some of the key elements in a sustainability strate...
- Question 17: What information should be captured during the process of id...
- Question 18: What is the most significant indicator of an effective commu...
- Question 19: A service company conducted a change management project to i...
- Question 20: What is a key objective of completing a change management ef...
- Question 21: What is recommended when evaluating outcomes against the cha...
- Question 22: What is the key factor to consider when assessing the organi...
- Question 23: Which change management topics should the change manager rev...
- Question 24: A change in leadership resulted in a need to adjust an exist...
- Question 25: What is the most effective approach to avoid duplication of ...
- Question 26: What is the primary purpose of conducting a learning needs a...
- Question 27: What are the most important components used to formulate a h...
- Question 28: For a small restaurant that recently doubled in size, what f...
- Question 29: Which plan is used to document continuous improvement steps ...
- Question 30: Midway through a change the change manager identifies that k...
- Question 31: You are the communication change lead developing the communi...
- Question 32: How would you best define a change sponsor?...
- Question 33: As part of an ongoing review of a major change effort, key s...
- Question 34: What element included in a stakeholder engagement plan ensur...
- Question 35: What are some of the criteria you should consider to evaluat...
- Question 36: A state-owned company engaged in a change project faced a ma...
- Question 37: What document does a change management team develop to ensur...
- Question 38: What best describes when leaders recognize the people side o...
- Question 39: Who conducts the lessons learned evaluation?...
- Question 40: When executing the change management plan, it is possible th...
- Question 41: What is the role of human resource management in a major cha...
- Question 42: What could be a significant input to the analysis of change ...
- Question 43: You are developing the communications strategy and as part o...
- Question 44: What is the output from determining the organization's prepa...
- Question 45: What document ensures that those who can positively affect t...
- Question 46: What is the primary purpose of executing the change manageme...
- Question 47: The ACMP Code of Ethics is divided into sections containing ...
- Question 48: What is the objective of a stakeholder engagement strategy?...
- Question 49: What process determines the size, scope, timing and complexi...
- Question 50: Why is a sponsor important in a change effort?...
- Question 51: Some steering committee members do not understand the differ...
- Question 52: While managing your change plan, you find that some employee...
- Question 53: What is the most compelling reason for considering the exter...
- Question 54: Linking rewards and recognition required by a change initiat...
- Question 55: When talking about the change management resource plan, whic...
- Question 56: How would you ensure a competency for managing change exists...
- Question 57: What document should provide guidance and best practices for...
- Question 58: What process identifies those affected by the change and tho...
- Question 59: What is the most compelling reason for considering the exter...
- Question 60: Assume that for the past 12 months you have been the change ...
- Question 61: Why is a stakeholder analysis important in the evolution of ...
- Question 62: What change management strategy includes communication, metr...
- Question 63: What should a learning and development strategy be able to d...
- Question 64: Stakeholder analysis, change readiness assessments and the c...
- Question 65: What plan must be executed to ensure the results achieved th...
- Question 66: As the project reaches completion, whose approval should be ...
- Question 67: What is the objective of integrating the project management ...
- Question 68: Which planning document includes activities designed to driv...
- Question 69: What are the final steps to formally close a change effort?...
