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Exam Code:	1Z0-1038-20
Exam Name:	Oracle Service Center 2020 Implementation Essentials
Certification Provider:	Oracle
Free Question Number:	25
Version:	v2021-04-09
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# of Questions views:	6178
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Exam Question List: Question 1: Which two components can be edited in a standard report?...; Question 2: Which three options are not supported in a Browser User Inte...; Question 3: A malfunctioning add-in can prevent the Service Console from...; Question 4: Which four statements are true about reports?...; Question 5: Which four view modes are available in the Report Editor?...; Question 6: In your company, Oracle Service Cloud has workspaces where t...; Question 7: Which two statements are true when working with add-ins in a...; Question 8: Which three statements are true about the Custom Process Mod...; Question 9: A customer wants to change the following text on the receipt...; Question 10: A customer is trying to import guides and a definition file ...; Question 11: Which two statements are true about safe mode in relation to...; Question 12: Your customer specifies five requirements. Which three requi...; Question 13: You want to ensure that some specific content in messages ca...; Question 14: A customer is unable to see a record in the audit log after ...; Question 15: A contact center supervisor wants to assign an incident to a...; Question 16: A client requires you to set up chat and email as unlimited ...; Question 17: Your customer has "Gold" level SLAs being applied to certain...; Question 18: What would you use for repetitive text with a single point o...; Question 19: You have a requirement where there is a need for frequent ch...; Question 20: Which two types of joins are available in analytics?...; Question 21: Which option should you use to create or configure queues?...; Question 22: You have a requirement to purge Incidents where the Incident...; Question 23: Which two REST API calls can be used to retrieve account inf...; Question 24: How can you enable add-ins to run locally without uploading ...; Question 25: How frequently does Oracle release a new version of a produc...

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