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A Cloud Sandbox detonation shows a document beaconing through obfuscated scripts and spawning child processes that attempt network calls to newly registered domains. The desired outcome is to prevent users from downloading or accessing similar suspicious files across web and SaaS channels. What action should be taken next?
Correct Answer: A
The observed beaconing, script obfuscation, child-process creation, and calls to newly registered domains justify preventive enforcement. In a ZIA Sandbox rule, Quarantine holds an unknown file while analysis is performed, as documented in Configuring the Sandbox Policy. A more specific rule for the affected document type and required users, locations, or destinations should be placed above a broader existing rule so it is evaluated first. Applicable web and SaaS delivery paths should be included to avoid a channel gap. If analysis determines the file is safe, the configured workflow can release it; a malicious verdict prevents delivery and supports follow-up investigation. Out-of-band-only scanning occurs after storage and does not provide equivalent inline prevention. Manual review delays containment, and lowering sensitivity reduces protection despite strong malicious behavior. Option A therefore prevents another patient-zero download while retaining controlled analysis.