The component that will help the customer meet their stated objectives is to leverage Backup Enterprise Manager to allow end-users to restore files within their scope. Backup Enterprise Manager is a web-based interface that provides access to Veeam Backup & Replication functionality, such as backup, replication, and restore1. One of the customer's business requirements is to develop a self-service portal and integrate it with the new backup solution. Backup Enterprise Manager can fulfill this requirement by enabling self-service file-level restores for end-users, as well as integration with help desk systems2. The other options are not related to the customer's recovery requirements, as they are either not necessary (option A, as indexing and RBAC policies are optional features), not sufficient (option B, as deploying the console and setting RBAC policies do not enable self-service restores), or not native to Veeam software (option C, as the technical requirements state that Oracle backups must be managed by Veeam, not RMAN). References: Backup Enterprise Manager, Self-Service File Restore.