Scenario 2:
After resolving numerous connectivity Issues throughout the various branch sites, connectivity between applications and users is finally present. The network administrator is informed that during certain tests, applications are not performing as they are expected to. Users report that call quality has not fully improved and that some of their calls either drop or have poor voice quality where the conversation is breaking up. Other users are noticing that file transfers are slower than expect. A group of users from a few sites have reported slowness in accessing internal and external applications.
Exhibit.

A network administrator has configured a Business Policy to send a specific application directly out an underlay interface. Users have complained of slow responses for that application. While troubleshooting, the network administrator finds the traffic is actually taking an overlay path to another SD-WAN Edge.
What is causing this behavior?