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Question 59/83
A company is planning to deploy a new cloud management solution that will allow business users to deploy servers via a self-service portal.
After the initial discovery workshop with the new service owner, the architect has gained the following key information about the project:
- In an effort to increase user experience, the IT Manager has requested that all deployments do not rely on manual approvals.
- The current IT team is made up of five engineers but only one engineer has any experience writing scripts or automating server deployments.
- The current version of the CMDB solution has no API available to create or destroy configuration items (CI) and there is no budget for upgrades.
- Currently all CMDB activities are completed manually via service request with an SLA of 4 hours.
- The customer has one data center with a requirement of protection against data center failure.
- The expected availability SLA (measured monthly) will be 99.5%.
- The deployment of a server is expected to take no longer than 2 hours.
Given the information provided, which two risks should the architect document within the design?
(Choose two.)
After the initial discovery workshop with the new service owner, the architect has gained the following key information about the project:
- In an effort to increase user experience, the IT Manager has requested that all deployments do not rely on manual approvals.
- The current IT team is made up of five engineers but only one engineer has any experience writing scripts or automating server deployments.
- The current version of the CMDB solution has no API available to create or destroy configuration items (CI) and there is no budget for upgrades.
- Currently all CMDB activities are completed manually via service request with an SLA of 4 hours.
- The customer has one data center with a requirement of protection against data center failure.
- The expected availability SLA (measured monthly) will be 99.5%.
- The deployment of a server is expected to take no longer than 2 hours.
Given the information provided, which two risks should the architect document within the design?
(Choose two.)
