

* Log in to the vROps Master node VM console in vCenter:
* Since the vROps cluster is offline, direct access to the Master node's console in vCenter is required for troubleshooting.
* Verify that the vROps service is not running via the command line:
* From the Master node console, check the status of the vROps service to confirm that it is not running. Use the appropriate command (e.g., service vmware-vcops status or similar).
* Execute a start of the vROps service via the command line:
* Start the vROps service using the command line (service vmware-vcops start) to bring the cluster back online.