What are two incident management services included in the VMware Cloud on AWS service management process? (Choose two)
Correct Answer: B,D
The two incident management services included in the VMware Cloud on AWS Service Management process are Incident Management and Capacity Management.
Incident Management is responsible for detecting, classifying, and resolving incidents quickly and effectively. It includes monitoring and alerting, incident response, and problem management. Capacity Management is responsible for predicting, measuring, and managing the capacity of the infrastructure. It includes capacity planning, performance analysis, and resource optimization.
Reference: [1] https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/cloud- management/vmware-cloud-on-aws-service-management-process.pdf [2]
https://docs.vmware.com/en/VMware-Cloud-on-AWS/services/com.vmware.vmc-aws.admin.doc/GUID-
684D1A84-C57F-4EC1-8A18-7A9A9EB9B7FF.html