As a fully managed cloud data platform, Snowflake is responsible for infrastructure provisioning, hardware, software installation, platform upgrades, scaling, and internal metadata management such as micro-partitions and statistics. Customers do not manage physical hardware or install Snowflake software.
Customers are responsible for their data and its lifecycle within Snowflake. This includes loading data into tables from internal and external sources, unloading data when required, organizing data structures (databases, schemas, tables), defining access controls, and managing how data is used, transformed, and governed. They design schemas and workloads but do not manage the underlying engine. Therefore, "Loading, unloading, and managing data" correctly describes the customer's responsibility.