Correct Answer: B,C
Configuration items (CIs) are the records that represent the IT assets and services in the Configuration Management Database (CMDB).
CIs track the following types of information:
Operational: This includes the current status, location, owner, and other attributes of the CI that reflect its operational state.
Relationship: This includes the connections and dependencies between the CI and other CIs, such as parent- child, peer-peer, or service-component relationships.
Lifecycle: This includes the history of changes, incidents, problems, and other events that affect the CI throughout its lifecycle.
Therefore, the types of information that are also options in the question are B. Operational and E. Relationship.
The other types of information that are not tracked by CIs are:
Financial: This includes the cost, depreciation, and budget of the CI. This information is tracked by the Asset Management application.
Contractual: This includes the vendor, warranty, and contract details of the CI. This information is also tracked by the Asset Management application. References:
Configuration Item