Which of the choices below best represent key capabilities of a ServiceNow ITOM Enterprise solution?
(Choose two.)
Correct Answer: C,D
Based on the web search results from the search_web tool, the following choices best represent key capabilities of a ServiceNow ITOM Enterprise solution:
* Manage Hybrid Clouds: ServiceNow ITOM enables organizations to gain visibility into their IT environment, on-premises to cloud, and see the impact of their applications on business services12. It also helps to plan, track, and secure cloud implementation through best-practice governance1. Four apps comprise Cloud Accelerate to help prepare for cloud migration, streamline provisioning requests, and manage cloud resources1.
* Proactively Eliminate Service Outages: ServiceNow ITOM helps to predict issues, reduce user impact, and automate resolutions with predictive AIOps and automation13. It analyzes telemetry and log data using AI to reduce noise, expedite mapping and predict issues1. It also delivers proactive digital operations with real-time log data to solve problems quickly1.
The other choices are not specific to ServiceNow ITOM Enterprise solution, but rather general features of the ServiceNow platform. The ServiceNow platform allows users to create an engaging user experience with intuitive interfaces and workflows. It also enables users to build new apps fast with low-code development tools and pre-built components.
References: 1: ITOM - Enterprise IT Operations Management - ServiceNow 2: ServiceNow IT Operations Management (ITOM) Services | Jade 3: Modernize IT Operations Management with ServiceNow ITOM :
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