According to theCommon Service Data Model (CSDM), a server team is requesting a catalog item be created for infrastructure requests.
Which role is involved ininitiating the request and defining requirements?
Correct Answer: B
In CSDM,Technology Services(and their Service Offerings) representhow technical capabilities are delivered and consumedby internal teams. When a server team requests a catalog item for infrastructure services (e.g., VM provisioning, storage, OS builds), the role responsible forinitiating the request and defining requirementsis theTechnology Service Owner.
Technology Service Owners understand the operational capabilities, constraints, SLAs, and fulfillment workflows required to deliver infrastructure services. They define catalog requirements such as options, approvals, fulfillment tasks, and guardrails-ensuring the request aligns with standardization, security, and operational readiness.
Application Service Ownersfocus on how applications are delivered and supported, not on defining infrastructure catalog items.Enterprise Architectsprovide standards and guidance but do not initiate or define catalog request requirements.
Thus, the correct role isB - Technology Service Owners.
