CIS-CSM Exam Dumps | Customer Service Management Administrators can delegate Contact Administration activities to specific

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ServiceNow Certified Implementation Specialist - Customer Service Management Exam
ServiceNow.CIS-CSM.v2024-11-20.q109
Question 92

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Question 92/109

Customer Service Management Administrators can delegate Contact Administration activities to specific contacts within accounts by assigning specific roles to one or more users. Which of the following roles, if assigned, would allow the user to create contacts?

A. Customer (sn_customerservice.customer)

B. Customer admin (sn_customerservice.customer_admln) Most Voted

C. Customer account manager (sn_customerservice.customer_account_manager)

D. Customer case manager (sn_customerservice.customer_case_manager)

Correct Answer: B

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