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Several Sprints into a project, the Product Owner tells the Scrum Master that a key stakeholder just started using the product. The stakeholder is unhappy with the quality of the product. What are two good options for the Scrum Master? (choose the best two answers)
Correct Answer: A,D
. If a stakeholder is unhappy with the quality of the product, the Scrum Master can coach the Product Owner on how to effectively communicate this concern to the Developers1. The Scrum Master can also encourage the Product Owner to put quality specifications on the Product Backlog1. This allows the Developers to understand the stakeholder's expectations and work towards meeting them1. The Developers are responsible for building quality into the product, but the stakeholders (through the Product Owner) are responsible for setting what is expected in terms of product and process quality1.