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Question 28/59
Universal containers (UC) service reps are assigned to a profile which has ''View All'' in Case object..
To make sure service reps have access to all relevant information to attend to customer requests, which Architect consider?
Choose 2 answers
To make sure service reps have access to all relevant information to attend to customer requests, which Architect consider?
Choose 2 answers
Recent Comments (The most recent comments are at the top.)
B,D - This is OK because they can see only Accounts that have Cases (implicit sharing), and only Contacts which are tied with this subset of Accounts. So.. not all.
agree B and D because the others are not passing.
B, D - Parent implicit sharing is providing access to parent records (account only) when a user has access to children opportunities, cases, or contacts for that account.
B,D - user can see just records for which profile has View All permission