Service-Cloud-Consultant Exam Dumps | Universal Containers (UC) added a channel to the Service Cloud deployment. UC wants the functionality

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Salesforce.Service-Cloud-Consultant.v2022-03-16.q128
Question 67

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Question 67/128

Universal Containers (UC) added a channel to the Service Cloud deployment. UC wants the functionality to include the ability to log the case thread and store attachments to the case record.
Which channel should a consultant recommend to meet these requirements?

A. Chat

B. Social Customer Service

C. Email-to-case

D. Web-to-case

Correct Answer: C

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