Cloud Kicks wants to set up a new opportunity approval process and execute various action items based on the initial submission. Which three action types should an app builder use in the approval process? Choose 3 answers
Correct Answer: A,B,D
The correct answer is the one that enforces the intended result. In this case, Choose A. Realty wants to import its property records Task; B. Email Alert; D. Outbound Message. Approval processes are designed for formal review. They route a request, capture a decision, and can lock or update the record through submission and final actions.
The stem gives enough detail to reject surface-level fixes. Salesforce should be configured so the behavior is enforced or rendered by the feature designed for it. When the requirement touches Business Logic and Process Automation, the builder should avoid crossing into a different layer unless there is a real platform limitation. The selected answer follows that discipline and creates the least surprising result for admins and users.
The other options fall short for clear platform reasons. C (Invocable Flow) is less defensible because Flow is broad, but it is not correct unless the requirement is specifically about guided or automated logic. E (Decision Element) would be fragile here because it could produce an inconsistent result once different users, records, or apps are tested. Before release, test the configuration with the affected profile and realistic records, not only with a system administrator account.
For approvals, the builder should decide who approves, what happens on submission, whether the record locks, and which final actions run after approval or rejection.
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