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Question 43/99
A developer i$ tasked Dy Unversai Containers to build out a system to track the container repair process. Containers should be tracked as they move through the repair process, starting when a customer reports an issue and ending when the container is returned to the customer.
Which solution meets these business requirements while following best practices?
Which solution meets these business requirements while following best practices?
Correct Answer: D
- Question List (99q)
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Recent Comments (The most recent comments are at the top.)
Correct Answer: B. Involve a Salesforce administrator and build out a declarative solution that will be easy to maintain and likely cost less than customized development.
Explanation:
This scenario is a classic business process automation use case involving:
Tracking a process (repair lifecycle),
Customer interaction (issue reporting and return),
And a focus on maintainability and cost-effectiveness.
Salesforce's platform provides powerful declarative tools like:
Record-triggered Flows
Case Management
Approval Processes
Custom objects + automation
Notifications (email, in-app, or SMS)
These can meet the requirement without code, which:
Keeps the solution maintainable by admins
Reduces technical debt
Scales better across teams and orgs