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The correct answer is:
B. Use an Assignment Flow element.
An Assignment Flow element within Salesforce Flow is the best solution for automating the assignment of new cases based on the case origin. It allows you to configure business logic declaratively to evaluate the custom field and assign the case to the appropriate support representative without requiring code.
Why not C:
While a trigger could achieve this, it requires coding. Since Salesforce encourages low-code/no-code solutions, a Flow is a more appropriate and efficient choice for this use case.
Best Practice:
Using Flow Builder aligns with Salesforce's push for declarative tools to automate processes, reducing the need for Apex code and improving maintainability.
My mistake, B is the correct answer.
C is the correct answer, If we choose B, we have to create flow first -> Not appropriate.
b. Assignment flow