PDI Exam Dumps | Universal Container uses Service Cloud with a custom field, stage

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Question 208/230

Universal Container uses Service Cloud with a custom field, stage_c, on the Case object.
Management wants to send a follow-up email reminder 6 hours after the stage_c field is set to '';Waiting on customer'' The .... Administrator wants to ensure the solution used is bulk safe.
Which two automation tools should a developer recommend to meet these business requirements?
Choose 2 answers

A. Record_Triggered Flow

B. Scheduled Flow

C. Process Builder

D. Einstein Next Best Action

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