PDI Exam Dumps | Universal Container uses Service Cloud with a custom field, stage

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Question 17/90

Universal Container uses Service Cloud with a custom field, stage_c, on the Case object.
Management wants to send a follow-up email reminder 6 hours after the stage_c field is set to '';Waiting on customer'' The .... Administrator wants to ensure the solution used is bulk safe.
Which two automation tools should a developer recommend to meet these business requirements?
Choose 2 answers

A. Scheduled Flow

B. Record_Triggered Flow

C. Process Builder

D. Einstein Next Best Action

Correct Answer: A,B

Recent Comments (The most recent comments are at the top.)

Toriq Sagor - Mar 18, 2023

It sould be B & C.
Because Schedule flow just run after a certain time and regarding Einsteing action, its use a AI for the next action.
On the other hand, by process builder and Record_Trigger Flow it can be handle easily

Mike - Sep 23, 2022

This must be an old question. I think Process Builder also became bulkified a few years ago.

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Question 17/90

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