The issue is that the FlexCard is displaying an extra line whenever Address Line 2 has data. The requirement is to fix the display formatting without changing the underlying data model.
* In OmniStudio DataRaptors, you can add formula fields during data extraction.
* By concatenating Address Line 1 + Address Line 2 into a single formatted field inside the Extract DataRaptor, you can pass the clean, properly formatted address to the FlexCard.
* This approach ensures:
* No changes to underlying data structure.
* No need to create new fields.
* Controlled formatting at the data transformation layer.
Why not the others?
* A. Add a Load DataRaptor to write the data into one new custom field.
* This changes the data model by writing into a new custom field, which the requirement prohibits.
* B. Replace the Extract DataRaptor with a Transform DataRaptor.
* Transform DataRaptors are typically used for complex JSON-to-JSON mapping or orchestration, not needed here since a simple formula in the Extract DataRaptor suffices.
* D. Create a new Turbo Extract DataRaptor to trim the Address data in both fields.
* Turbo Extracts are used for high-performance, single-object extracts but do not support formulas or transformations.
* They wouldn't solve the concatenation/formatting issue.
Salesforce OmniStudio Reference:
# OmniStudio DataRaptor Guide:
* "Use formulas in Extract DataRaptors to concatenate or transform fields before passing data to a UI component."
* "Turbo Extract DataRaptors don't support formulas or transformations."