Name: Salesforce.Field-Service-Consultant.v2023-06-20.q105 Question 58
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Salesforce.Field-Service-Consultant.v2023-06-20.q105
Question 58

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Question 58/105

Universal Containers sells products that are made up of serialized components. Field Technicians often need to work on a specific component. How should a Consultant recommend tracking the products a customer buys so Work Orders can be assigned to a component?

A. Use Work Orders and define a hierarchy.

B. Use Orders and Order Products.

C. Use Products and Product Families.

D. Use Assets and define a hierarchy.

Correct Answer: B

Recent Comments (The most recent comments are at the top.)

Panda - Jun 24, 2025

D is correct

Miriam - Apr 07, 2025

D ES CORRECTO

Sky - May 08, 2024

D
https://help.salesforce.com/s/articleView?id=sf.assets_def.htm&type=5
- Assets have a serial number, purchase date, and other information related to an individual sale.
- You can create asset hierarchies to represent products with multiple components, and view a tree grid of an asset’s hierarchy on its detail page.

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Question List (105q): 2 commentQuestion 1: Universal container provides multiple service types (i.e ins...; 1 commentQuestion 2: Universal Containers wants their Field Technicians to indica...; 1 commentQuestion 3: Universal Containers wants to track how much time each Techn...; 2 commentQuestion 4: Universal Containers has identified a business process in wh...; 1 commentQuestion 5: Universal Containers (UC) uses Service Contract based Entitl...; 1 commentQuestion 6: Northern Trail Outfitters is using a Salesforce entry event ...; Question 7: A Client Service Representative (CSR) receives a call from a...; 1 commentQuestion 8: Universal Containers (UC) normally focuses on minimizing tra...; 1 commentQuestion 9: when completing a work order in the field, the technician ne...; 1 commentQuestion 10: Universal containers want technicians to view work progress ...; 1 commentQuestion 11: Universal containers wants to reduce field service-related c...; 1 commentQuestion 12: When should both the Root Work Order and Root Work Order Lin...; 1 commentQuestion 13: A customer wants return a defective product instead of sched...; 1 commentQuestion 14: Universal Containers (UC) is rolling out Inventory Managemen...; 4 commentQuestion 15: Universal Containers is looking to implement Entitlement Man...; 1 commentQuestion 16: Universal Containers typically performs installs, break-fix,...; 1 commentQuestion 17: Universal Containers performs multi-staged jobs, where the s...; 1 commentQuestion 18: A customer support agent handles an in - bound case that req...; 2 commentQuestion 19: To prepare for an upgrade, a mobile technician creates a pro...; 2 commentQuestion 20: Northern Trail Outfitters has a master data extension of 880...; 1 commentQuestion 21: Universal Containers wants to track the time a Service Resou...; 3 commentQuestion 22: Universal Containers wants to assign Service Appointment bas...; 1 commentQuestion 23: A marketer wants to personalize an email with real-time weat...; 1 commentQuestion 24: universal containers want to standardize creation of work or...; 1 commentQuestion 25: A Technician is onsite where there is no connectivity and is...; 1 commentQuestion 26: Dispatches at Universal Containers want to ensure the Resour...; 1 commentQuestion 27: Universal containers requires trained inspectors to make thr...; Question 28: Northern Trail Outfitters is growing and acquiring other org...; 1 commentQuestion 29: Which three overview cards does the Field Service mobile app...; 1 commentQuestion 30: Universal containers (UC) have enabled field service lightni...; 1 commentQuestion 31: Universal Containers (UC) wants to deploy Knowledge to its f...; 1 commentQuestion 32: Universal Containers wants to provide Dispatchers with Accou...; 1 commentQuestion 33: Service Appointments in a "Cannot Complete" status may indic...; 1 commentQuestion 34: Which two features on the Dispatcher Console should the Cons...; 2 commentQuestion 35: Universal Containers wants to ensure that Service Appointmen...; 1 commentQuestion 36: Universal Containers provides installation, repair, and cons...; 2 commentQuestion 37: an agent has to create a work order for a complex installati...; 1 commentQuestion 38: A Field Technician from Universal Containers arrived onsite ...; 1 commentQuestion 39: Universal container typically performs installs, break-fix, ...; 1 commentQuestion 40: The CFO for Universal Containers wants Work Orders to remain...; Question 41: An analytics team wants to get real-time updates on transact...; 3 commentQuestion 42: universal container want to track technician van stock using...; Question 43: Universal Containers wants to represent and track a Bill of ...; 1 commentQuestion 44: When completing a Work Order in the field, the Technician ne...; 3 commentQuestion 45: Universal Containers does not want the lunch break to interf...; Question 46: A customer has been having problems with SMS responses getti...; 1 commentQuestion 47: Universal Containers' (UC) product named "Widget 1" should a...; 1 commentQuestion 48: Universal Containers wants to process mobile payments. How c...; 1 commentQuestion 49: Universal Containers has an initiative to reduce their carbo...; 1 commentQuestion 50: universal container requires trained inspectors to make 3 si...; 1 commentQuestion 51: Containers wants to offer their Field Technicians a more lim...; Question 52: Northern Trail Outfitters wants to control what content is a...; 1 commentQuestion 53: Universal Containers's Dispatchers want to visualize the pla...; 1 commentQuestion 54: Universal container UC has 140 service resources who handle ...; Question 55: Northern Trail Outfitters is interested in a solution to aut...; 1 commentQuestion 56: Universal Containers wants to identify which resources need ...; 1 commentQuestion 57: Universal Containers is experiencing an issue where Technici...; 3 commentQuestion 58: Universal Containers sells products that are made up of seri...; 1 commentQuestion 59: Universal Containers's Technicians may be assigned to Jobs w...; 1 commentQuestion 60: A Technician is onsite where there is no connectivity and is...; 1 commentQuestion 61: Universal Containers' Customers typically like to be served ...; Question 62: A customer wants to integrate a new dataset with pre-existin...; 2 commentQuestion 63: one of the universal container customers allow maintenance o...; Question 64: A customer is creating a re-engagement campaign. The campaig...; 2 commentQuestion 65: AW Computing uses a private record access model in the sales...; 1 commentQuestion 66: Universal Containers (UC) normally focuses on minimizing tra...; 1 commentQuestion 67: universal container wants its technician to follow a standar...; Question 68: Northern Trail Outfitters wants to provide near real-time da...; 1 commentQuestion 69: Universal Containers wants to give Field Technicians the abi...; 1 commentQuestion 70: Universal Containers (UC) uses two contractors, Contractor 1...; 1 commentQuestion 71: Service appointments in a "cannot complete" status may indic...; 2 commentQuestion 72: Universal Containers has a Partner Community. Work Orders ar...; 1 commentQuestion 73: At Northern Trail Outfitters (NTO), agents are expected to c...; Question 74: Universal Containers (UC) wants to customize Service Reports...; Question 75: Northern Trail Outfitters received an email about reaching A...; 2 commentQuestion 76: Universal container wants to ensure the technician has the c...; 1 commentQuestion 77: When the universal container UC technician installed a produ...; 1 commentQuestion 78: A customer Is starting a new children's fashion brand and wa...; 1 commentQuestion 79: Which object can be used to share Service Appointments with ...; 1 commentQuestion 80: Universal Containers is outsourcing work to a third-party Co...; 1 commentQuestion 81: Northern Trail Outfitters wants a simple segmentation strate...; 1 commentQuestion 82: Northern Trail Outfitters (NTO) wants to implement an abando...; 1 commentQuestion 83: technicians at Universal container use the field service lig...; Question 84: Universal Containers would like to provide Field Service Tec...; 1 commentQuestion 85: Universal Containers (UC) wants to measure their adherence t...; 1 commentQuestion 86: Which three objects are associated with the work type? Choos...; 1 commentQuestion 87: A Dispatcher at Universal Containers has just been informed ...; 1 commentQuestion 88: One of the products sold by Universal Containers requires qu...; 1 commentQuestion 89: Universal Containers wants to implement Service Level Agreem...; 2 commentQuestion 90: Universal containers plans to deploy field service lightning...; 1 commentQuestion 91: Universal Containers would like to enforce a 48-hour SLA to ...; 1 commentQuestion 92: Universal Containers is expecting the amount of work to incr...; 1 commentQuestion 93: A dispatcher of a local power outage. All appointments in th...; 1 commentQuestion 94: Upon arrival for the service appointment, technician report ...; 1 commentQuestion 95: Northern Trail Outfitters has a customer login page on their...; 1 commentQuestion 96: Northern Trail Outfitters is investigating implementing Mobi...; 1 commentQuestion 97: Universal Containers has installed base equipment that requi...; 1 commentQuestion 98: The Dispatcher at Universal Containers wants to schedule Ser...; 1 commentQuestion 99: At Northern Trail Outfitters (NTO), agents are expected to c...; 1 commentQuestion 100: Universal Containers has a call center that responds to requ...; 1 commentQuestion 101: The Org-Wide Default sharing for a Service Appointment is se...; 1 commentQuestion 102: Which two configurations can companies add to brand the Fiel...; 1 commentQuestion 103: Universal Containers uses a complex service model that invol...; 1 commentQuestion 104: In the dispatch Console, when viewing the Map, which three d...; Question 105: universal container UC wants to create a new scheduling poli...

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Question 58/105

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