Field-Service-Consultant Exam Dumps | Universal Containers outsources 100 hours of weekly maintenance to an external Contractor. Jobs are assigned

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Question 67

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Question 67/110

Universal Containers outsources 100 hours of weekly maintenance to an external Contractor. Jobs are assigned to a Contractor Manager instead of individual external technicians. The Contractor Manager is in charge of updating Service Appointments and Work Orders upon completion.
How should a Consultant implement the requirement?

A. Create the individual Technicians as Service Crew Members.

B. Set the Contractor Manager as a Capacity-Based Service Resource.

C. Set the individual Technicians as Capacity-Based Service Resources.

D. Create the Contractor Manager as a Crew Service Resource.

Correct Answer: B

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Question List (110q): Question 1: Universal Containers has noticed that with every new product...; Question 2: Universal Containers provides multiple service types (i.e, I...; 1 commentQuestion 3: Universal Containers provides 24/7 service support to its cu...; Question 4: time sheet entries can be associated to which two objects? C...; Question 5: Universal Containers' (UC) Technicians identify and complete...; Question 6: Universal Containers has a large filed service team with com...; Question 7: A consultant has implemented user territories at Northern Tr...; Question 8: A Technician is onsite where there is no connectivity and is...; Question 9: Universal containers (UC) wants to schedule work orders only...; Question 10: universal containers has identified a business process in wh...; Question 11: an agent has to create a work order for a complex installati...; Question 12: A mobile technician uses parts present in their van to compl...; Question 13: Universal Containers wants to automatically create Work orde...; Question 14: universal containers is evaluating a strategy for reducing t...; Question 15: A Universal Containers customer is having issues with three ...; Question 16: Universal Containers' (UC) Technicians often report seeing c...; Question 17: Universal Containers wants their Field Technicians to indica...; Question 18: Universal containers wants to identify which resources need ...; Question 19: optimization for the Midwest is set to automatically run eac...; Question 20: Service appointments in a "cannot complete" status may indic...; Question 21: universal containers want to track the time a service resour...; Question 22: Universal container want to offer customers a maintenance pl...; Question 23: universal container wants its technician to follow a standar...; Question 24: Universal Containers wants to track Technicians' van stock u...; Question 25: A Dispatcher is notified of a local power outage. All servic...; Question 26: Universal Containers has Role-based Technicians and Managers...; Question 27: Universal Containers wants to provide a pro-formal invoice t...; Question 28: which object can be used to share service appointments with ...; Question 29: universal container UC wants to create a new scheduling poli...; Question 30: Universal containers products need to be traceable form the ...; Question 31: A Field Service Technician wants to view a list of parts con...; Question 32: When customers call in for support at AW Computing, a case i...; Question 33: Universal containers (UC) wants to deploy knowledge to its f...; Question 34: Northern trail outfitters (N T O) wants to automatically dis...; Question 35: Universal Containers schedules jobs that require multiple st...; Question 36: Universal Containers is concerned about the decrease in Asse...; Question 37: Universal Containers is evaluating a strategy for reducing t...; Question 38: Universal Containers's Technicians may be assigned to Jobs w...; Question 39: Universal Containers wants to provide Dispatchers with Accou...; Question 40: Universal Containers (UC) wants to track all customer work r...; Question 41: An employee at Universal Containers performs the role of a D...; Question 42: Universal Containers (UC) wants to track the full lifecycle ...; Question 43: Universal Containers provides prompt service and has multipl...; Question 44: Universal Containers (UC) wants to deploy Knowledge to its f...; Question 45: Northern Trail Outfitters is implementing drip feed dispatch...; Question 46: Universal container want to track technician van stock and c...; Question 47: Each container consists of multiple parts that are tracked b...; Question 48: How should a Consultant configure Salesforce Field Service t...; Question 49: Universal Containers wants Field Technicians to capture cust...; Question 50: Each door lock that universal containers (UC) sells have a u...; Question 51: universal container provides maintenance and emergency servi...; Question 52: What are the two benefits of using field service lightning a...; Question 53: Universal Containers wants to dispatch groups of Service App...; Question 54: when completing a work order in the field, the technician ne...; Question 55: Universal containers just started its field service implemen...; Question 56: universal container (uc) is rolling out inventory management...; Question 57: Universal Containers wants to standardize creation of Work O...; Question 58: Universal Containers wants to equip their field technicians ...; Question 59: Universal Containers offers 2-hour versus 4-hour appointment...; Question 60: Service Appointments in a "Cannot Complete" status may indic...; Question 61: Universal containers requires trained inspectors to make thr...; Question 62: northern trail outfitters (NTO) wants to improve costume sat...; Question 63: Universal Containers has dispatchers who can set up new terr...; Question 64: universal container technicians have 12 mandatory company ho...; Question 65: Universal Containers (UC) is rolling out Inventory Managemen...; Question 66: Universal Containers would like to report on the volume of p...; Question 67: Universal Containers outsources 100 hours of weekly maintena...; Question 68: universal container provides installation services for each ...; Question 69: Universal containers wants to assign service appointments ba...; Question 70: Northern Trail Outfitters (NTO) wants to improve customer sa...; Question 71: Universal containers has a large volume of cancellations occ...; Question 72: Universal container wants to ensure the technician has the c...; Question 73: A dispatcher needs to reduce the backlog of service appointm...; Question 74: The org-wide default sharing for a service appointment is se...; Question 75: Universal containers want to schedule delivery using field s...; Question 76: Containers wants to offer their Field Technicians a more lim...; Question 77: Which three objects are associated with the work type? Choos...; Question 78: An employee at universal container performs the role of a di...; Question 79: a dispatcher notice that the crew assigned to a service appo...; Question 80: Some Technicians report that they are unable to log in to th...; Question 81: Universal containers plans to deploy field service lightning...; Question 82: universal containers technician may be assigned to jobs with...; Question 83: Universal Containers wants to help their dispatchers determi...; Question 84: Universal Containers wants to ensure that Service Appointmen...; Question 85: A Dispatcher at Universal Containers has just been informed ...; Question 86: universal container want to dispatch group of service appoin...; Question 87: Universal Containers wants to limit their Technicians' view ...; Question 88: Universal container want technician using the field service ...; Question 89: a customer makes one appointment for the sales department, a...; Question 90: which two features on the dispatcher console should the cons...; Question 91: Universal Containers's (UC) Technicians use the iOS Salesfor...; Question 92: Universal Containers (UC) uses two contractors, Contractor 1...; Question 93: which configuration can universal containers use to brand th...; Question 94: What set of configurations make up Scheduling Policies and l...; Question 95: Universal Containers is deploying Field Service Lightning in...; Question 96: universal container requires trained inspectors to make 3 si...; Question 97: universal containers has customers who have previously negot...; Question 98: Universal Containers would like to enforce a 48-hour SLA to ...; Question 99: Universal containers provides multiple service types (i.e., ...; Question 100: Upon arrival for the service appointment, technician report ...; Question 101: A customer wants to return a defective product instead of sc...; Question 102: Universal Containers wants to identify which resources need ...; Question 103: Northern Trail Outfitters wants to improve overall responsiv...; Question 104: Universal Containers' Customers typically like to be served ...; Question 105: Northern Trail Outfitters wants to report on its Assets and ...; Question 106: A Field Service Technician wants the ability to view a list ...; Question 107: Universal Containers is tracking customer issues in their ca...; Question 108: Dispatches at Universal Containers want to ensure the Resour...; Question 109: Approximately 70% of Universal Containers' site visits are i...; Question 110: Technician often need to generate reports in customer langua...

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