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Bloomington Caregivers (BC) has created a customer Experience site using Experience Cloud that gives customersthe ability to pay this, manage appointments, and open cases with support. BC also has a partner Experience site on Experience Cloud. The company's leadership has now decided to extend access to the customer Experience site to its partners and internal Salesforce users so they can collaborate more effectively. What is the recommended way to add partners and internal users to the customer Expenence site?
Correct Answer: D
To add partners and internal users to the customer Experience site, the recommended way is to enable the partner accounts and the internal accounts as customers; the usersunder these accounts will then automatically gain access to the customer site. A customer account is an account that has the Is Customer checkbox enabled. This indicates that the account is part of your customer network and can access your customer Experience site. To enable an existing account as a customer, you need to edit the account record and check the Is Customer checkbox. This will automatically grant access to the customer site to all the users under that account, without creating new user recordsor profiles.