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SIMULATION A new time trigger (like '3 hours after Rule Trigger Date' which is part of 'Time-Dependant Workflow Actions') cannot be added to a workflow rule under which cases using the 'Add Time Trigger' button?
Correct Answer:
Here is the solution below Explanation/Reference: If the workflow rule is active If any time-based workflow action is pending to be executed on any of the existing time triggers of that workflow rule (like say any field update workflow action pending of time trigger '1 Hour After Rule Trigger Date'). So deactivating t his workflow rule will not suffice. Deleting the record (if feasible) on which time-based workflow action is pending will make 'Add Time Trigger' button active again. c. If the workflow rule is to be executed