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During a privacy law discussion with a customer, the customer indicates they need to honor requests for the right to be forgotten. The consultant determines that Consent API will solve this business need. Which two considerations should the consultant inform the customer about? Choose 2 answers
Correct Answer: C,D
When advising a customer about using the Consent API in Salesforce to comply with requests for the right to be forgotten, the consultant should focus on two primary considerations: * Data deletion requests are submitted for Individual profiles (Answer C): The Consent API in Salesforce is designed to handle data deletion requests specifically for individual profiles. This means that when a request is made to delete data, it is targeted at the personal data associated with an individual's profile in the Salesforce system. The consultant should inform the customer that the requests must be specific to individual profiles to ensure accurate processing and compliance with privacy laws. * Data deletion requests submitted to Data Cloud are passed to all connected Salesforce clouds (Answer D): When a data deletion request is made through the Consent API in Salesforce Data Cloud, the request is not limited to the Data Cloud alone. Instead, it propagates through all connected Salesforce clouds, such as Sales Cloud, Service Cloud, Marketing Cloud, etc. This ensures comprehensive compliance with the right to be forgotten across the entire Salesforce ecosystem. The customer should be aware that the deletion request will affect all instances of the individual's data across the connected Salesforce environments.
Recent Comments (The most recent comments are at the top.)
abi - Jun 15, 2025
Correct Answer: AC - Data deletion requests are reprocessed at 30, 60, and 90 days. - Data deletion requests are submitted for Individual profiles.
Vijay - Dec 08, 2024
This should really be A&C as data deletion requests are reprocessed every 30/60/90 days and for Individual DMOS and their related DMOs
Ajay Rawat - Sep 12, 2024
I agree with "Me". As per the articled mentioned by him/her the correct option seems like A and C
Recent Comments (The most recent comments are at the top.)
Correct Answer: AC
- Data deletion requests are reprocessed at 30, 60, and 90 days.
- Data deletion requests are submitted for Individual profiles.
This should really be A&C as data deletion requests are reprocessed every 30/60/90 days and for Individual DMOS and their related DMOs
I agree with "Me". As per the articled mentioned by him/her the correct option seems like A and C
A and C
https://help.salesforce.com/s/articleView?language=en_US&id=sf.c360_a_data_deletion_request.htm&type=5