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- Question 27
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Question 27/150
SERVICE AGENTS ARE REQUIRED TO CONFIRM A USER IDENTITY BEFORE PROVIDING SUPPORT INFORMATION OVER THE PHONE. WHAT FEATURE CAN AN APP BUILDER USE TO HELP AGENTS MEET THIS REQUIREMENT?
Correct Answer: A
- Question List (150q)
- Question 1: An app builder wants to deploy a new version of an auto laun...
- Question 2: An app builder wants to streamline the user experience by re...
- Question 3: What the true statement is in regards to converting a tabula...
- Question 4: Which report types may be used with Analytic Snapshots?(2)...
- Question 5: Universal Containers has two types of applicants, hourly and...
- Question 6: Which setting is available to customize the salesforce1 mobi...
- Question 7: Due to the complexity of the Universal Containers sandbox re...
- Question 8: What is the capability of schema Builder? Choose 2 Answers...
- Question 9: Universal Containers has a junction object called Invoices w...
- Question 10: In order to delete a record smth needs to be approved....
- Question 11: What option is available to an App Builder when defining an ...
- Question 12: Universal Con conducts evaluations of their sales reps using...
- Question 13: What Is true statement regarding roll up summary fields. Sel...
- Question 14: A sales manager at Cloud Kicks wants the team to spend more ...
- Question 15: Accounts at Universal Containers are currently readable by a...
- Question 16: The VP of sales requested that Account Site Information shou...
- Question 17: UVC uses a custom object called Candidates to track informat...
- Question 18: Representatives at Universal Con use salesforce to record in...
- Question 19: Universal Containers would like to show different picklist v...
- Question 20: The previous administrator of Cloud Kicks' (CK) Salesforce O...
- Question 21: Cloud Kicks (CK) wants to quickly insert a list of over 60,0...
- Question 22: UC wants to standardize their business logic. They want to e...
- Question 23: Universal Containers assigns system access via permission se...
- Question 24: Cool Air Conditioners has been using Service Cloud to manage...
- Question 25: Ursa Major Solar wants to provide sales console users with a...
- Question 26: Universal Containers uses the Asset object to track products...
- Question 27: SERVICE AGENTS ARE REQUIRED TO CONFIRM A USER IDENTITY BEFOR...
- Question 28: Universal Containers require different fields to be filled o...
- Question 29: A new custom object called Invoices need to have an invoice ...
- Question 30: An app builder installed a custom Lightning component from A...
- Question 31: A custom field on an account is used to track finance inform...
- Question 32: Universal Container needs to add an additional recipient to ...
- Question 33: universal containers has several large customers that sell t...
- Question 34: What tools you need to use to migrate Metadata to Two Differ...
- Question 35: Cloud Kicks received a new requirement to calculate summarie...
- Question 36: An app builder is creating a custom object called Testimonia...
- Question 37: The recruiters at Universal Containers have requested that t...
- Question 38: What is a true statement in regard to creating custom report...
- Question 39: Cloud Kicks (CK) is finding sales reps are inconsistent in d...
- Question 40: Which two features can extend record access beyond the organ...
- Question 41: The VP of Sales wants a Chatter post to the All Sales privat...
- Question 42: In a real estate app, if a listing is sold, all related insp...
- Question 43: Cloud Kicks (CK) wants to set up a custom child object to tr...
- Question 44: When configuring a record type, an App Builder can configure...
- Question 45: What is a true statement in regards to creating custom repor...
- Question 46: UVC has deployed custom tabs to Production via change sets, ...
- Question 47: Which two statements are true about record types? Choose two...
- Question 48: Universal Containers created a 'New Task' custom action on t...
- Question 49: What should an app builder do to upgrade an unmanaged packag...
- Question 50: Sales reps at Universal Containers create multiple quotes pe...
- Question 51: Universal Containers has public Read-Write as the Account Or...
- Question 52: Universal container manages internal projects by department ...
- Question 53: When a sales rep submits an account for approval, Universal ...
- Question 54: Which statement is true when defining a Create custom action...
- Question 55: The app builder at Universal Containers has been asked to en...
- Question 56: What may occur if workflow rules are re-evaluated after a fi...
- Question 57: Which use case can be accomplished using a custom link? Choo...
- Question 58: Which statement is true when using record types to control p...
- Question 59: What salesforce functionality is ignored when processing fie...
- Question 60: Universal Containers manages internal projects by department...
- Question 61: An app builder needs to deploy a new account detail page lay...
- Question 62: Which of the following is true in regards to the User Accept...
- Question 63: universal containers is migrating its sales operations from ...
- Question 64: Which two are a capability of record types? Choose two answe...
- Question 65: When a user creates an account report, the user does not see...
- Question 66: Universal Containers introduces a custom object called Servi...
- Question 67: Universal Containers allows all employees to submit reviews ...
- Question 68: Universal Containers uses Contracts for agreements with cust...
- Question 69: Universal containers has a custom picklist called support le...
- Question 70: Managers at Universal Containers want a quick way to create ...
- Question 71: UVC has two types of customer support processes: Platinum an...
- Question 72: What is the capability of a schema builder? Choose 2 answers...
- Question 73: Where custom buttons can be placed? (Choose 3)...
- Question 74: Ursa Major Solar is ramping up the sales team to meet increa...
- Question 75: Universal Containers implemented an application process that...
- Question 76: What is a use case for approval processes?...
- Question 77: An admin is trying to add a custom VF page to the mobile app...
- Question 78: universal containers has implemented multi currency. There a...
- Question 79: You want to use an External Data Object Table from Heroku ca...
- Question 80: Cloud Kicks (CK) switched to Lightning Experience and starte...
- Question 81: Universal containers would like to use a chatter group for t...
- Question 82: Universal Containers wants to create a report to show job ap...
- Question 83: Universal Containers has Public Read/Write as the Account or...
- Question 84: The app builder at UVC has been asked to ensure that the amo...
- Question 85: universal containers has 20 different workflows on the oppor...
- Question 86: The VP of Sales at Universal Containers has requested that S...
- Question 87: An app builder wants to limit the amount of fields users are...
- Question 88: How many charts can you embed into the account page layout?...
- Question 89: An app builder wants to show groups as the last navigation m...
- Question 90: UVC needs to update a field on an Account when an Opportunit...
- Question 91: Which of the following can be source of report chart placed ...
- Question 92: How would you ensure that records of a particular object are...
- Question 93: An app builder is tasked with adding key performance indicat...
- Question 94: UVC has created the custom objects Candidate and Interview i...
- Question 95: Universal Containers allows users to create standard reports...
- Question 96: When should Unmanaged packages be created? Choose 2 answers...
- Question 97: A custom field contains a feedback score which is on a scale...
- Question 98: The App Builder at Universal Containers has been asked to en...
- Question 99: Universal Containers wants to standardize their business log...
- Question 100: Which two features can be used to allow users to access flow...
- Question 101: Universal containers allows users to create standard reports...
- Question 102: Ursa Major Solar wants to automate a welcome email to new cl...
- Question 103: The case handling process at Universal Containers includes m...
- Question 104: Which two features can be used to allow users to access Visu...
- Question 105: What should an app builder consider when choosing a template...
- Question 106: Universal Containers (UC) has created a picklist field calle...
- Question 107: In order to create an App Launcher component in Lightning wh...
- Question 108: Need to change ownership when field of custom object changed...
- Question 109: What is true statement regarding master - detail relationshi...
- Question 110: Universal Containers has created the custom objects Candidat...
- Question 111: Universal containers needs to flag leads with one or more bu...
- Question 112: Ursa Major Solar's sales team has been struggling to enter d...
- Question 113: Which two statements are true about an External ID field? Ch...
- Question 114: Cloud Kicks has created a custom object called Interests whi...
- Question 115: UVC wants to automate a business process using workflow. The...
- Question 116: Universal containers has a custom object that has a N:M rela...
- Question 117: Universal Containers would like to embed a chart of all rela...
- Question 118: What is recommended to refresh a full sandbox?...
- Question 119: Sales managers want to be automatically notified any time th...
- Question 120: Universal Containers wants users to have access to the prici...
- Question 121: Cloud Kicks (CK) wants to track orders against inventory, en...
- Question 122: Universal Containers is expecting impacts to operations due ...
- Question 123: An app Builder creates an Account validation rule on the Ind...
- Question 124: What is true about social accounts, contacts, and leads?...
- Question 125: When an opportunity close date is delayed by more than 60 da...
- Question 126: Which three Salesforce functionalities are ignored when proc...
- Question 127: Universal Containers wants to test code against a subnet of ...
- Question 128: A custom object has a public reads only sharing settings tha...
- Question 129: When an opportunity is closed date is pushed more than 30 da...
- Question 130: Cloud Kicks's management team frequently travels and wants t...
- Question 131: Properly installing managed packages helps prevent conflicts...
- Question 132: The appraisal team at DreamHouse Realty wants to leverage Sa...
- Question 133: Universal Containers wants the sales reps to clean up its Sa...
- Question 134: UVC uses a custom object to track open job positions. They w...
- Question 135: Which three standard component types are available in the Li...
- Question 136: Sales representatives want to capture custom Feedback record...
- Question 137: The Vp of sales at universal con has requested the sales rep...
- Question 138: Universal Containers has deployed custom tabs through change...
- Question 139: The convert button on leads should NOT appear until the lead...
- Question 140: Cloud Kicks has leads owned by users and queues. The sales m...
- Question 141: universal containers has several new fields they requested f...
- Question 142: At UVC, the Account object has a MD relationship with an Inv...
- Question 143: A custom field contains a feedback score which is on a scale...
- Question 144: An app builder is preparing to deploy a new app from the san...
- Question 145: What should be done to provide managers access to records of...
- Question 146: the services manager would like to highlight case age. When ...
- Question 147: What is a key consideration when using Unmanaged packages? C...
- Question 148: Universal Containers wants sales reps to get permission from...
- Question 149: The organization wide defaults for a custom object is set to...
- Question 150: DreamHouse Realty is rethinking its sandbox utilization stra...
