CRT-403 Exam Dumps | The VP of Sales wants a Chatter post to the All-Sales private group when an opportunity goes to the closed

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Salesforce.CRT-403.v2024-07-30.q112
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Question 15/112

The VP of Sales wants a Chatter post to the All-Sales private group when an opportunity goes to the closed won stage.
What two tools should the app builder use to automate this process? Choose 2 answers

A. Flow

B. Process Builder

C. Big Deal Alert

D. Workflow

Correct Answer: B,D

The app builder should use two tools to automate this process:
Process Builder: This is a type of automation tool that can execute actions based on certain criteria. In this case, the process builder can have a criteria that evaluates if an opportunity goes to the closed won stage, and then execute an action that posts a message to a Chatter group.
Workflow: This is another type of automation tool that can execute actions based on certain criteria. In this case, the workflow can have a criteria that evaluates if an opportunity goes to the closed won stage, and then execute an action that posts a message to a Chatter group. Option A and C are not tools that can automate this process.

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