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Question 11/21
A third party survey provider offers both an API endpoint for individual survey data and an SFTP server endpoint that can accept batch survey dat a. The initial implementation of the integration includes
1. Marking the order as requiring a survey before order placement
2. On the order confirmation pace, the survey form is displayed for the customer to fill
3. The data is sent to the survey provider API, and the order it marked as not requiring a survey Later it was identified that this solution is not fit for purpose as the following issues and additional requirements were identified:
1. If the API call fails, the corresponding survey data is lost. The Business requires to avoid data loss.
2. Some customers skipped the form. The Business require sending a survey email to such customers.
3. The Order Management System (OMS) uses a non-standard XML parser it did not manage to parse orders with the survey, until the survey attribute was manually removed from the xml.
How should the Architect address the issues and requirements described above?
1. Marking the order as requiring a survey before order placement
2. On the order confirmation pace, the survey form is displayed for the customer to fill
3. The data is sent to the survey provider API, and the order it marked as not requiring a survey Later it was identified that this solution is not fit for purpose as the following issues and additional requirements were identified:
1. If the API call fails, the corresponding survey data is lost. The Business requires to avoid data loss.
2. Some customers skipped the form. The Business require sending a survey email to such customers.
3. The Order Management System (OMS) uses a non-standard XML parser it did not manage to parse orders with the survey, until the survey attribute was manually removed from the xml.
How should the Architect address the issues and requirements described above?
