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- Question 29
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Question 29/75
An existing Salesforce customer has B2C Commerce, Service Cloud, and Marketing Cloud, but none of their customer data is integrated. Marketing Cloud has around 2 million subscribers using email address as the subscriber key, B2C Commerce has 750,000 registered customers, and Service Cloud only has records for about 50.000 customers who have previously created support cases or contacted customer service.
What is the optimum sequence of events a Solution Architect should follow when integrating customer data across these systems?
What is the optimum sequence of events a Solution Architect should follow when integrating customer data across these systems?
Correct Answer: B
This sequence of events ensures that all customer data is integrated across the systems and that Marketing Cloud uses Service Cloud Contact IDs as the subscriber key. This allows for a consistent and unified view of the customer across the Salesforce products. Reference: https://help.salesforce.com/s/articleView?id=sf.mc_co_subscriber_key_migration.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.mc_co_marketing_cloud_connect.htm&type=5
- Question List (75q)
- 1 commentQuestion 1: A company is In the process of defining the authoritative sy...
- Question 2: Northern Trail Outfitters (NTO) is implementing B2C Commerce...
- Question 3: Northern Trail Outfitters (NTO) wants to integrate its produ...
- Question 4: Universal Containers (UC) Is planning a campaign for its new...
- Question 5: Northern Trail Outfitters (NTO) wants to consolidate various...
- Question 6: A company has been using B2C Commerce for many years and rec...
- Question 7: A company uses PersonAccounts to store customer information ...
- Question 8: A global merchant plans to use B2C Commerce, Service Cloud, ...
- Question 9: A financial company uses an external system for pricing and ...
- 1 commentQuestion 10: Refer to the exhibit. (Exhibit) A company plans to adopt Sal...
- Question 11: A company had strong new-customer growth for the year but ha...
- Question 12: A company is currently Implementing B2C Commerce and wants t...
- Question 13: A company uses B2C Commerce, Marketing Cloud, and Service Cl...
- Question 14: A company wants to integrate B2C Commerce and Service Cloud ...
- Question 15: An ecommerce company has one B2C Commerce Primary Instance G...
- Question 16: A company currently uses B2C Commerce and Service Cloud for ...
- Question 17: A Solution Architect is working on a project that will use S...
- Question 18: A company has a multi-cloud implementation that involves an ...
- Question 19: A company Is implementing B2C Commerce, Service Cloud, and M...
- Question 20: A multi-brand company uses 82C Commerce, Service Cloud, and ...
- Question 21: Northern Trail Outfitters (NTO) wants incoming support cases...
- Question 22: Universal Containers is about to expand from their existing ...
- Question 23: A company uses B2C Commerce, Experience Cloud, and Marketing...
- Question 24: A company wants to integrate B2C Commerce and Marketing Clou...
- Question 25: An organization operating more than 20 beauty, personal care...
- Question 26: An insurance company needs the ability to relate contacts to...
- Question 27: A holding company owns and operates a large number of brands...
- Question 28: Universal Containers (UC) is working on an initial release o...
- Question 29: An existing Salesforce customer has B2C Commerce, Service Cl...
- Question 30: Universal Containers (UC) Is planning a campaign for its new...
- Question 31: A company wants to implement B2C Commerce and Service Cloud,...
- Question 32: An electronics company operates its website on B2C Commerce....
- 1 commentQuestion 33: A company actively uses CI/CD processes for its Service Clou...
- Question 34: A customer has been using Marketing Cioud with their existin...
- Question 35: A company uses Service Cloud and B2C Commerce and now wants ...
- Question 36: A retail company that sell fitness products Is implementing ...
- Question 37: A company wants to use the Satesforce Platform to enable per...
- Question 38: A luxury retailer is about to implement B2C Commerce and Mar...
- Question 39: A company had strong new-customer growth for the year but ha...
- Question 40: An organization chose a multi-cloud solution that Is compris...
- Question 41: A company is in the process of defining the right systems to...
- Question 42: A university has several branded schools scattered across di...
- Question 43: As part of a digital transformation initiative. Universal Co...
- Question 44: A merchant has a requirement to engage customers with a seri...
- Question 45: A luxury retailer Is about to implement B2C Commerce and Mar...
- Question 46: A merchant wants to store past purchase history in Marketing...
- Question 47: Northern Trail Outfitters Is migrating away from legacy syst...
- Question 48: A customer is using B2C Commerce, Marketing Cloud, Service C...
- Question 49: A company uses a Salesforce solution to sell one-off product...
- Question 50: A holding company owns and operates a large number of brands...
- Question 51: A merchant using B2C Commerce and Service Cloud has a requir...
- Question 52: A university is considering using Experience Cloud so its st...
- Question 53: A retail company uses B2C Commerce and Marketing Cloud to en...
- Question 54: Which two considerations should the Solution Architect keep ...
- Question 55: A company is in the process of defining the right systems to...
- Question 56: A retail company currently uses B2C Commerce, Service Cloud,...
- Question 57: An organization wants to add Service Cloud to their existing...
- Question 58: A company recently launched their ecommerce sites for three ...
- Question 59: Universal Containers (UC) is in the process of implementing ...
- Question 60: A multi-brand company uses B2C Commerce, Service Cloud, and ...
- Question 61: A merchant has implemented a custom solution on B2C Commerce...
- Question 62: A company wants to send a coupon code to VIP customers who h...
- 1 commentQuestion 63: Refer to the exhibit. (Exhibit) A beauty brand is planning t...
- 1 commentQuestion 64: A customer is currently implementing B2C Commerce and wants ...
- Question 65: Northern Trail Outfitters (NTO) is at the beginning of an im...
- Question 66: An organization uses B2C Commerce to capture order details b...
- Question 67: Northern Trail Outfitters (NTO) exported all the Account rec...
- Question 68: During discovery conversations an organization notes that th...
- Question 69: A retail company currently uses 62C Commerce and Marketing C...
- Question 70: A company plans to migrate their existing storefront to B2C ...
- Question 71: Universal Containers (UC) uses B2C Commerce, Marketing Cloud...
- Question 72: A company is planning a promotion during the holiday season ...
- Question 73: An organization is considering using the Lead object in Sale...
- Question 74: A company, currently using B2C Commerce and Service Cloud, h...
- Question 75: A company has 2,000 customers and currently services them us...
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