B2B-Solution-Architect Exam Dumps | Universal Containers (UC) uses Sales Cloud, Service Cloud, and Experience Cloud. The implementation was

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Salesforce.B2B-Solution-Architect.v2025-05-29.q46
Question 32

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Question 32/46

Universal Containers (UC) uses Sales Cloud, Service Cloud, and Experience Cloud. The implementation was completed 5+ years ago, and Service Cloud users are now expressing dissatisfaction with system performance. A custom Visualforce page was developed to show relevant data to Experience Cloud users.
The same page is used by the Support team but displays more information based on their profile. UC has a small internal Support team for Salesforce that periodically enables new features in production.
Which best practice should the Solution Architect recommend to avoid these types of issues in the future?

A. Assess the level of technical debt and test new features with the Product team in a Developer sandbox.

B. Assess the level of technical debt and test new featuresin a sandbox before enabling in production.

C. Assess the level of data quality and test new features with a pilot before enabling for all users.

D. Assess the level of data quality and test new features with a subset of users in production before enabling all users.

Correct Answer: B

To avoid issues related to system performance and ensure the scalability of Salesforce solutions, it's crucial to manage technical debt and thoroughly test new features in a controlled environment. A sandbox provides a safe space for testing, allowing UC to simulate the impact of changes without affecting the production environment. This practice helps in identifying potential issues and resolving them before they can impact end-users.
Salesforce's documentation on best practices for managing technical debt and the use of sandboxes for testing provides guidance on these processes, emphasizing the importance of a proactive approach to system maintenance and feature testing.
https://admin.salesforce.com/blog/2021/tech-debt-what-it-is-and-why-you-should-care

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