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Choose 1 option. An administrator at Universal Containers has successfully deployed a new agent from a sandbox to production using a change set. The agent uses a prompt template that invokes a Salesforce flow to perform a complex calculation. In production, when users interact with the agent, it fails with an error message every time the flow is supposed to run. The flow was included in the change set and is present in production. What is the most likely cause of this issue?
Correct Answer: A
Per the AgentForce Deployment and Flow Integration Guide, when deploying flows via change sets, the flows arrive in the production org in "inactive" status by default. The administrator must manually activate the flow post-deployment before it can be executed by agents or users. This explains why the agent encounters an error when attempting to run the flow-the system recognizes the flow but cannot invoke it because it remains inactive. Option B is incorrect since permission errors would display an "insufficient privileges" message, not a runtime failure. Option C is unlikely because dependent Apex classes would be automatically handled if properly included in the deployment. Therefore, the most likely cause is Option A - The flow was not manually activated in production after deployment. Reference: AgentForce Deployment Guide - "Post-Deployment Flow Activation Requirements."