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Question 64/81

Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases.
Which two options should the administrator use to help the support team?
Choose 2 answers

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Question List (81q)
Question 1: Cloud Kicks wants to update a screen flow so that if the che...
Question 2: Ursa Major Solar offers amazing experiences for all of it em...
Question 3: The administrator at cloud kicks has been ask to change the ...
Question 4: An administrator created a record trigger flow to update con...
Question 5: Northern Trail Outfitters has the Case Object set to private...
Question 6: Dream house realty needs to use consistent picklist values i...
Question 7: The service manager at Ursa Major Solar wants to let custome...
Question 8: An administrator at Cloud Kicks is building a flow that need...
Question 9: The Marketing team at Cloud Kicks uses campaigns to generate...
Question 10: An administrator has been asked to update a flow that was cr...
Question 11: The administrator at Ursa Major Solar has been asked to chan...
Question 12: Cloud Kicks is working on a better way to track its product ...
Question 13: Cloud Kicks wants to try out an app from the AppExchange to ...
Question 14: The administrator for Cloud Kicks needs to give access to a ...
Question 15: Universal Containers requires a different Lightning page to ...
1 commentQuestion 16: What data loss considerations should an administrator keep i...
Question 17: Universal Containers administrator has been asked to create ...
Question 18: Cloud Kicks has a Customer success agent going on leave and ...
Question 19: Northern Trail Outfitters is using one profile for all of it...
Question 20: DreamHouse Realty (DHR) wants a templated process with a mor...
Question 21: Users have noticed that when they click on a report in a das...
Question 22: Cloud Kicks wants to allow customers to create their own cas...
Question 23: The events manager at dream house realty has a hot lead from...
Question 24: An administrator at Universal Containers is reviewing curren...
Question 25: Which tool should an administrator use to identify and fix p...
Question 26: A sales rep has a list of 300 accounts with contacts that th...
Question 27: Universal Containers wants to provide reseller partners with...
Question 28: The Sales manager at DreamHouse Realty wants the sales users...
Question 29: The standard Lead Rating field has picklist values of Hot, W...
Question 30: The Client services and customer support teams share the sam...
Question 31: Universal Containers (UC) customers have provided feedback t...
Question 32: Cloud Kicks wants users to only be able to choose Opportunit...
Question 33: The Call centre manager in Ursa Major Solar wants to provide...
Question 34: Executives at Cloud Kicks have reported that their dashboard...
Question 35: Universal Containers has two sales teams, Sales team A and S...
Question 36: The administrator at Ursa Major Solar imported records into ...
Question 37: The administrator has been asked to automate a simple field ...
Question 38: An administrator at Universal Containers has been asked to p...
Question 39: The Administrator at Universal Container wants to add brandi...
Question 40: New Leads needs to be routed to the correct sales person bas...
Question 41: User at Cloud Kicks want to see information more useful for ...
Question 42: Which two capabilities are considerations when marking a fie...
Question 43: Which setting on a profile makes a tab hidden in the All App...
Question 44: Northern Trail Outfitters uses a custom object Invoice to co...
Question 45: Cloud Kicks (CK) stores information about specific customers...
Question 46: The Cloud kicks sales manager wants to boost productivity by...
Question 47: Northern Trail Outfitters (NTO) has deployed my domain. The ...
Question 48: Sales reps at Cloud Kicks want to be notified when they have...
Question 49: Once an opportunity reaches the negotiation stage at cloud k...
Question 50: Marketing users at Cloud Kicks should be able to view and ed...
Question 51: What should an administrator use as an identifier when impor...
Question 52: The administrator at Cloud Kicks has created an approval pro...
Question 53: Universal Containers has a private sharing model for Opportu...
Question 54: Clod Kicks has the organization wide defaults for Opportunit...
Question 55: Ursa Major Solar has a path on Case. The Company wants to re...
Question 56: The Sales director at Cloud Kicks wants to be able to predic...
Question 57: An administrator wants to create a form in Salesforce for us...
Question 58: Cloud Kicks executives have noticed the opportunity Expected...
Question 59: The administrator for AW Computing is working with a user wh...
Question 60: The administrator at Cloud Kicks has been asked to replace t...
Question 61: Aw Computing needs to capture a loss reason in rich text fie...
Question 62: The administrator at Ursa Major Solar has Created a new reco...
Question 63: The sales team at Ursa Major Solar has asked the administrat...
Question 64: Universal Containers (UC) has a queue that is used for manag...
Question 65: DreamHouse reality has an approval process. A manager attemp...
Question 66: Universal container has a contact Lightning record Page with...
Question 67: Cloud Kicks is Introducing a new shoe model and wants to adv...
Question 68: When users log in to Salesforce via the user interface, whic...
Question 69: Which item is available in a Lightning App where visibility ...
Question 70: Cloud Kicks has a custom object named shoe. The administrato...
Question 71: Cloud Kicks has a custom object called Shipments. The Compan...
Question 72: An administration needs to store the ID of record type of la...
Question 73: An administrator at AW Computing has been asked to help the ...
Question 74: Dreamhouse Realty agents are double-booking open house event...
Question 75: Northern Trail Outfitters wants to encourage employees to ch...
Question 76: The administrator at Cloud kicks deleted a custom field but ...
Question 77: The marketing team wants a new picklist value added to the C...
Question 78: The marketing team at Ursa Major Solar wants to send a perso...
Question 79: Ursa Solar Major is evaluating Salesforce for its service te...
Question 80: The VP of sales at Universal Containers wants to prevent mem...
Question 81: Universal Containers (UC) would like to count the number of ...